Value of the Customer Focused Approach

3 Key Strategies to Delight and Inspire Your Customers 

June 19, 2018 11:30am – 1:00pm


Join us Tuesday, June 19th at 11:30am for a Lunch & Learn

3 Strategies to Delight and Inspire  Your  Customers

Customers are what drive our business and spread word of mouth, so we want to make sure they receive consistently high-level delivery from your brand.     Roz and Kim will partner to share industry best practices for ensuring end-to-end delivery of consistent  delightful customer experiences throughout your organization.


Rosalyn Mancinelli of Innoventure Consulting  Group

Kim McNealy of CMO  Mojo

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Board Nominations

The Board of Directors voted and consensus was reached in nominating the following individuals for these executive positions. Their term will begin August 1, 2018.

  • Vanessa Allen, President
  • Gerry Shukert, Treasurer/Finance
  • Lori Enfield, Secretary

Voting for these positions will commence July 2, 2018 and close July 9, 2018. Members in good standing should expect to receive an email ballot on or before July 2, 2018. If you do not receive an email ballot, please notify


The Value of Becoming a Member

Membership has its benefits. JOIN NOW and:

  • DISCOUNT: Get 50% off Guest rate at monthly events.
  • PARTNER: Take advantage of special offers from partners and sponsors extended exclusively to SD Direct members.
  • NETWORK: Grow your professional network and join the conversation with your peers – in person and online (sddirect LinkedIn Group).
  • BRAND: Use the SD Direct Member logo on your website and marketing materials to demonstrate your commitment to marketing integrity and best practices.

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